Privacy Policy

AccessPass ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.

1. Information We Collect

1.1 Information You Provide

• Account Information: Name, email address, username, profile picture, and bio
• Creator Information: Additional verification details for creators including payment information
• Content: Posts, messages, and other content you create or share
• Transaction Data: Purchase history, key transactions, and subscription details
• Communications: Support requests, feedback, and correspondence

1.2 Information We Collect Automatically

• Device Information: Device ID, operating system, app version
• Usage Data: Features used, content viewed, interaction patterns
• Log Data: IP address, access times, pages viewed
• Location Data: General location based on IP address (not precise location)

1.3 Information from Third Parties

• Payment Processors: Transaction verification from Apple App Store
• Analytics Services: Aggregated usage statistics
• Social Media: If you connect social accounts (optional)

1.4 Information Collected by Apple

When you download and use our iOS application, Apple may collect certain information as described in Apple's Privacy Policy. This includes:

• App download and usage analytics
• Crash reports and performance data
• In-app purchase transaction data

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Process transactions and manage your account
• Send administrative information and updates
• Respond to customer service requests
• Personalize your experience and content recommendations
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address fraud and security issues
• Comply with legal obligations
• With your consent, send marketing communications

3. Information Sharing

We do not sell your personal information. We share information only in these circumstances:

3.1 With Your Consent

We share information when you explicitly authorize us to do so.

3.2 For Service Provision

• Public profile information is visible to other users
• Content you post publicly is visible according to your privacy settings
• Creator earnings and analytics are shared with creators

3.3 With Service Providers

We work with trusted third parties who assist us in operating our platform:

• Cloud hosting services (Firebase/Google Cloud)
• Payment processors (Apple, PayPal, CashApp)
• Analytics services
• Customer support tools

3.4 Legal Requirements

We may disclose information if required by law or to:

• Comply with legal processes
• Respond to government requests
• Protect our rights and safety
• Protect against fraud or security issues

4. Data Security

We implement industry-standard security measures including:

• Encryption of data in transit and at rest
• Regular security audits and monitoring
• Access controls and authentication
• Secure cloud infrastructure
• Regular backups and disaster recovery procedures

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update inaccurate or incomplete information
• Deletion: Request deletion of your account and data
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Limit how we process your data

To exercise these rights, contact us at privacy@accesspass.app

6. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Understand how you use our services
• Improve performance

You can control cookies through your browser settings. Note that disabling cookies may affect functionality.

7. Third-Party Services and SDKs

Our app uses the following third-party services and SDKs, each with their own privacy practices:

• Firebase (Google): Cloud services, authentication, database, and analytics
• Apple StoreKit: In-app purchase processing
• Apple CloudKit: iCloud sync and backup
• SwiftData: Local data storage
• PhotosUI: Photo library access
• AVFoundation: Camera and video processing

These services may collect information independently. We encourage you to review their privacy policies:

• Firebase/Google: https://firebase.google.com/support/privacy
• Apple: https://www.apple.com/privacy/

8. Data Retention

We retain your information for different periods depending on the type:

Data Type	Retention Period
Account Information	Until account deletion + 30 days
Transaction Records	7 years (tax/legal requirements)
User Content	Until deleted by user + 30 days backup
Messages	Until deleted by user
Analytics Data	24 months
Security Logs	90 days

After these periods, data is either deleted or anonymized. Legal holds may extend retention periods.

9. Children's Privacy

AccessPass is not intended for users under 17 years of age. We do not knowingly collect information from children under 17. We implement age verification during account registration to prevent underage use.

If we become aware that we have collected data from a child under 17:

• We will immediately delete the account and all associated data
• We will notify the account email of the deletion
• We will retain only minimal records as required by law

Parents or guardians who believe their child has provided us with personal information should contact us immediately at privacy@accesspass.app

10. Apple App Store Specific Provisions

10.1 iOS App Privacy

Our iOS application's privacy practices align with Apple's App Store requirements:

• We request permissions before accessing device features (camera, photos)
• Location data is limited to general geographic regions via IP addresses
• We do not access contacts, calendar, or other sensitive iOS features
• Push notifications require explicit user consent

10.2 Apple Privacy Nutrition Labels

Our app's App Store listing includes accurate privacy nutrition labels showing:

• Data used to track you: None
• Data linked to you: Identifiers, Purchase History, User Content
• Data not linked to you: Usage Data, Diagnostics

10.3 In-App Purchases

All in-app purchases are processed through Apple's secure payment system. Apple handles:

• Payment processing and security
• Transaction records and receipts
• Refund requests (subject to Apple's policies)
• Subscription management

We only receive transaction verification data from Apple, not payment card details.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via:

• In-app notifications
• Email to your registered address
• Prominent notice on our website

12. Contact Us

If you have questions about this Privacy Policy or our practices, please contact us:

• Email: privacy@accesspass.app
• Support: support@accesspass.dev
• Website: https://accesspass.dev

13. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

14. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information we collect
• Right to request deletion of personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising privacy rights

15. European Privacy Rights

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including:

• Legal basis for processing your data
• Right to withdraw consent
• Right to lodge a complaint with supervisory authorities
• Additional data portability rights